When you need managed information technology (IT) services to maintain peak operation in the IT network of your small business. We will manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow.
When You Sign Up with Our Managed IT Services, Here Are Some of the Benefits:
IT Support When You Need It
We are always available. Experienced technicians available when you need them. Contact our Help Desk to speak to one of our local technicians.
Predictable Monthly Investment
Know exactly what your IT costs are going to be before they even happen with one of our three support plans that are tailored to your needs.
24/7 Monitoring
Our managed IT services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
Peace of Mind
We’ve got you covered!
What are Managed IT Services?
Managed IT services allow businesses to delegate either all or some of their IT operations to an expert third-party organization, or managed service providers (MSPs), that specialize in handling these responsibilities. Working with a company that offers managed IT services allows you the advantage of working with a knowledgeable team of IT experts without having to have them on your payroll.
Our Team Agreement Support Plans
At NetCenter Technologies, we know that every business has different needs, therefore needs a plan that works for them. We offer three team agreement support plans that are tailored to your company's IT needs. Learn more about what each support plan provides and in what instances is it best used.
Starter
Our Starter agreement support plan is a popular choice for businesses that are looking to add additional IT resources to support their internal IT departments without adding someone to their payroll (i.e. co-manage IT). With this support plan, both on-site and help desk support is billable.
Select
With our Select plan, businesses have unlimited access to our technicians through our help desk to help solve their IT problems. This plan is popular with both businesses that are farther away from the Fargo area and for those looking to assist an internal IT person with some of the day-to-day problems and questions that pop up.
Strategic
Our most popular plan is Strategic. This plan is best for small to medium-sized businesses that want to outsource their IT planning, support, and maintenance. Under the Strategic plan, customers have unlimited call-in access to our local help desk and on-site support.
All Plans Include
- Proactive Monitoring & Maintenance: Our team proactively monitors and identifies possible risk areas for your firewall, servers, networks, and more to make sure that you are running at peak levels of efficiency. If problems arise, know that our expert technicians can resolve the issue.
- PC Security: With email phishing campaigns becoming harder to detect and, you’ll need excellent antivirus, spam filters, and more for your PCs to keep your information safe.
- Backup & Disaster Recovery: No one wants to be without their technology in the wake of a catastrophe, so let us take on the work of planning with you and implementing measures to make sure you're ready for disaster strikes, including having backups of your data.
- Technology Audit: We examine and evaluate your IT infrastructure, applications, data use and management, and more to ensure that your business’ technology is not holding you back.
- Annual Technology Planning: Know where your company’s technology future is heading and with confidence be financially prepared for it.
- CTO to Go: Our IT technicians have over 100 years of combined experience to help guide you with making important technology decisions.
- Quarterly Meetings & Reports: We schedule quarterly meetings with your account manager and account technician to review your current and future technology needs.
- Project Discounts: Because saving you even more money is important to us, we offer a discount on all projects for our managed IT services customers.
